Hollow — Player Support
Sincerely BeMore Games
Hollow — Player Support
A little guidance.
Move through the forest
Use the left and right controls to move. Swipe across them to dash once the ability is earned. Tap Jump for a short hop or hold it for a higher jump. Lantern restores paths, interacts with selected archive levers and answers the Keeper. A full touch layout and compatible controllers are available.
The door won’t open
Restore all three lights in the stage. Use “Find missing light” near the door if you lose the path. In the final stage, defeat the Keeper before entering the door.
Take a break
Progress saves at lantern checkpoints and when the app moves to the background. Speed, contrast, motion, health and parry assistance can be adjusted in Settings.
Restore a purchase
Open “The full journey” from the menu and choose “Restore purchases.” Use the same Apple or Google Play account that purchased the unlock, with an internet connection. Store accounts and unlocks are separate between Apple, Google and the browser edition. Pending or cancelled payments never grant access.
Review access
If you were given a review access code, open “The full journey,” expand “Review access,” enter your code and choose “Verify access code.” A verified pass grants the full campaign without a purchase. Review access is separate from store ownership.
Offline play
The game is installed on your device. A store connection is required to buy or restore an unlock. An already verified purchase can remain available offline; purchase status is refreshed when the store is reachable.
Refunds and contact
Apple and Google manage store purchases and refund requests. For gameplay or privacy questions, email Customer@SincerelyBeMore.com.
