Shipping Policy

At Sincerely BeMore, we want every order to arrive safely and with clear communication from purchase to delivery.

Order Confirmation

After your order is placed, you will receive an order confirmation using the email or contact information provided at checkout. Please review your order details carefully, including your shipping address and selected items.

Order Processing

Orders are prepared as quickly as possible. Processing time can vary based on product availability, order volume, product type, and whether an item is part of a special release or preorder.

If a product has a specific production or preorder timeline, that information will be noted on the product page whenever applicable.

Shipping & Tracking

Once your order ships, tracking information will be sent to the contact information associated with your order. Tracking updates are provided by the shipping carrier and may take time to appear after a label is created.

Shipping rates and available delivery options are shown during checkout based on the destination and items in your order.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order. Sincerely BeMore is not responsible for delays or delivery issues caused by an incorrect or incomplete address entered at checkout.

If you notice an address issue after placing an order, contact us as soon as possible at customerservice@sincerelybemore.com. We will make a reasonable effort to help before the order ships, but changes cannot be guaranteed once fulfillment has begun.

Carrier Delays

After an order has been transferred to the shipping carrier, delivery timing can be affected by weather, transportation disruptions, holidays, high-volume periods, or other circumstances outside our direct control.

We will always do our best to assist if a shipment appears delayed.

Lost, Damaged, or Missing Packages

If your package arrives damaged, appears lost in transit, or shows as delivered but cannot be located, contact us at customerservice@sincerelybemore.com with your name and order number. We will review the situation and help determine the appropriate next step.

Preorders & Special Releases

Some limited releases or future products may be offered as preorders. These items can require additional production time before shipment. Any special timeline or preorder terms will be communicated on the applicable product page.

Returns & Exchanges

Shipping questions related to a return or exchange are covered separately in our Returns & Exchanges policy. Customers should contact us before sending an item back so we can provide the correct instructions.

Questions About Your Order?

Sincerely BeMore is a veteran-owned small business based in Randolph, Massachusetts. We appreciate every customer who chooses to support our mission and brand.

For shipping or order questions, contact us at customerservice@sincerelybemore.com.

Be Bold. Be True. Be More.