Frequently Asked Questions

We want shopping with Sincerely BeMore to feel simple, clear, and confident. Below are answers to some of the questions customers ask most often.

What is Sincerely BeMore?

Sincerely BeMore is a veteran-owned lifestyle apparel brand built around faith, resilience, authenticity, confidence, and personal growth. Our goal is to create premium message-driven apparel that reminds you to keep becoming more.

Where is Sincerely BeMore based?

Sincerely BeMore is based in Randolph, Massachusetts.

What makes your apparel different?

Our pieces are designed to carry a message, not just a logo. Collections such as Faith Over Fear™ and Imperfect Me™ are created to represent growth, purpose, resilience, and self-belief. Many of our featured pieces use premium heavyweight apparel for a more substantial feel.

How do I know which size to order?

Please review the sizing information provided on the individual product page before ordering. Fit can vary by garment. If you are between sizes or prefer a more relaxed fit, consider the product description and available size guidance before checkout.

How long does it take for my order to ship?

Processing time varies depending on inventory, order volume, product type, and whether an item is part of a special release or preorder. Once your order ships, tracking information will be sent to the contact information associated with your order.

For more details, please review our Shipping Policy.

Do you offer tracking?

Yes. When tracking is available for your shipment, it will be sent after your order ships. Carrier tracking may take some time to update after a shipping label is created.

Can I change my shipping address after ordering?

If you notice an address problem, contact us as soon as possible at customerservice@sincerelybemore.com. We will make a reasonable effort to help before fulfillment begins, but address changes cannot be guaranteed once an order is being processed or has shipped.

What if my package is delayed, lost, or damaged?

Contact us with your name and order number. We will review the situation and help determine the appropriate next step. Carrier delays can occur because of weather, transportation disruptions, holidays, or other circumstances outside our direct control.

What is your return policy?

Eligible items may be returned within 30 days, subject to the conditions and exclusions in our Returns & Exchanges policy. Items generally must be unworn, unused, unwashed, and in their original condition.

Please contact us before mailing any return. Review the full policy at Returns & Exchanges.

Can I exchange an item for another size?

Eligible exchanges may be available depending on inventory. Contact customer service with your order number and the item you would like to exchange before sending anything back.

Are sale items, preorders, or special releases returnable?

Some sale, final-sale, preorder, personalized, or special-release items may have different return terms. Any special conditions shown on the product page or in our Returns & Exchanges policy apply to that purchase.

Do you offer bundles or ways to save?

Yes. We offer selected bundle options that provide savings compared with purchasing the included pieces separately. Visit Bundles & Save to see current offers.

What products should I start with?

If you are new to the brand, start with our Best Sellers. Featured designs include Faith Over Fear™ and Imperfect Me™ Made Perfect by Grace.

Do you offer discounts?

We may offer promotional codes, subscriber offers, bundle savings, and special campaigns throughout the year. Discount terms can vary and may not always be combined with other promotions.

How can I contact Sincerely BeMore?

For order, shipping, sizing, return, or general questions, email us at customerservice@sincerelybemore.com or visit our Contact Us page.

Is Sincerely BeMore veteran-owned?

Yes. Sincerely BeMore was founded by U.S. Navy veteran Eddy Pierre and is built around the values of discipline, resilience, purpose, faith, and growth.

Be Bold. Be True. Be More.