A little help.
Questions about your puzzle, themes, or a purchase? We’re here to help.
Email player supportThe game is being prepared for release. Store downloads, real purchases, and live ad rewards are not available yet.
How do I place a block?
Drag a piece from the tray onto the board. You can also tap a piece, then tap the top-left square of the space where it should fit. Fill a complete row or column to clear it.
Do I need to pay to keep playing?
No. The puzzle, new games, and hints are free. The Supporter pack is a cosmetic purchase. Optional reward videos are offered only after a round ends, alongside a free replay.
How do I restore the Supporter theme?
When purchases become available, open Settings → Themes & Support → Supporter Pack → Restore Purchases. Use the same Apple or Google store account that made the purchase. Store purchases do not transfer between Apple and Google accounts.
What should I include in a support email?
Your phone model, operating-system version, game version, and a short description of what happened are helpful. For purchase issues, include the store order reference if available. Never send passwords, payment-card details, verification codes, or purchase tokens.
What happens to my progress?
Your board, score, settings, and cosmetic progress are saved on your device. Removing the app or clearing its data can remove those saves. The game has no player account or cross-device progress sync.
How do I request a refund?
Purchases are processed by your phone’s app store. Use Apple’s purchase support or Google Play’s refund support. The applicable store decides refund eligibility.
Privacy questions
Read the privacy policy or email us with “BeMore Blocks privacy” in the subject.
