Refund Policy

RETURNS/EXCHANGES: If you have an item that needs to be exchanged or returned for store credit, send the item back to

Sincerely Bemore LLC

75 North Main Street 553
Randolph, MA 02368

Place a note inside that has the order number, customer name and reason for return.Once we process you will be contacted with further instruction for the exchange or a personalized code for store credit. (Please read the return policy in the user agreement that you must agree to before any and all purchases on what items are accepted as returns and which items are not). IF YOU SEND US A RETURN, PLEASE USE THE REUSABLE WHITE PLASTIC BAG THAT YOUR ITEM WAS SHIPPED IN. IF YOU PLACE RETURN LABELS ALL OVER THE SHOE BOX OR SEND US THE BOX TAPED UP AND EXPOSED THEN YOUR REFUND WILL NOT BE ACCEPTED!

REFUND POLICY IN FULL (Policy is at the bottom of every product page, check out page and when you click and agree to the customer service agreement) ADDED HERE FOR FURTHER VIEWING:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Original payment refunds can only be provided under the guidelines and time restrictions allowed by payment company (Sincerely Bemore) and Shopify. When original payment cannot be refunded due to these guidelines and time restrictions Store Credit will be given.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

(SN: If Shopify notifies us of suspicious activities, i.e. multiple returns, fraudulent activity, etc. WE HAVE THE RIGHT TO CANCEL OR REFUND ORDERS. We also have the right to refund or cancel ANY order based on our own company discretion) 

**ALL REFUNDS AND/OR STORE CREDIT DOES NOT INCLUDE SHIPPING AND TAXES** (We undercharge for shipping products to all client orders as a company courtesy, which can be seen when sending items back to us).



Due to the ongoing outbreak of the Coronavirus 2019 (COVID-19) which was declared a pandemic by the World Health Organization, and as the situation continues to evolve, Sincerely Bemore LLC remains fully committed to pursuing the completion of all orders in a safe, diligent and reasonable manner under the current circumstances. This hereby notice is to inform of the potential delays beyond our control (i.e., factory production delays, factory shipping delays, factory closures, customs delays at the border, etc.) around the globe that may impact the time it takes for purchased products to reach customers. Sincerely Bemore LLC hereby reserves all rights it may have under our contract and applicable law to protect its legal and commercial interests, including without limitation the right to seek an extension of time on order completions. Please keep records you deem appropriate to confirm any extensions. We assure you that we are constantly evaluating all options in order to minimize the impact of such delays on all orders. Your cooperation in minimizing these impacts are appreciated as we continue to work together through this unprecedented event. Thank you.

We accept refunds on all clothing items that have not been worn or damaged by the customer (excluding underwear/socks). We do not accept refunds on any leather goods, i.e., Sneakers, boots, heels, backpacks, socks, wallets, or footwear because we have had people buy a shoe from us, wear it once, then try to clean them and return them, so because of sanitary reasons, we no longer accept refunds on footwear items once received, BUT WE DO OFFER EXCHANGE (if available) OR STORE CREDIT TOWARDS A FUTURE PURCHASE. There are no refunds on any PREORDER items however once you receive your "PRE-ORDERED" Clothing item if it does not fit or if there is a quality issue, we will happily exchange for the size you need (if available) or offer you store credit. There are no refunds on backpacks, belt, bags, glasses, laces, socks, or duffle bags, ALL SALES ARE FINAL.

REFUNDS (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

EXCHANGES (if applicable): 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at with order number in the subject line and send your item to:

Sincerely Bemore LLC

75 North Main Street 553
Randolph, MA 02368


Depending on where you live and/or what the item you are exchanging, it may take extended time for your exchanged product to reach you (i.e., if it is an item that was limited that we do not have in stock). If the item you are exchanging is no longer available, you will be given the option to exchange for an alternate item we have available, or you will be offered store credit.  

LATE OR MISSING ITEMS (if applicable): 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at

SALE ITEMS (if applicable): Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

GIFTS: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return. 

To return your product, you should mail your product to: Sincerely Bemore LLC

75 North Main Street 553
Randolph, MA 02368

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (excluding preorder items that aren't delivered).

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.




Additional non-returnable items: 
Gift cards 
Downloadable software products 
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) 
Book with obvious signs of use 
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
Any item that is returned more than 30 days after delivery